How do I return my item(s)? Returns are seamless and easy! Depending on how your item arrived, the process to return will vary slightly. For items delivered by UPS or FedEx: 1 ) To start your return, visit the My Orders section of your My Account. 2) Identify and select the return option for the […]

We know how frustrating a damaged or defective item can be. If your item is damaged or defective, we will be sure to get a resolution for you if reported within 30 days of the delivery date. To ensure we make your order right, we may require a photo(s) of the damage and/or for the […]

If you have received the wrong item, color, or size, we will be sure to get a resolution for you if reported within 30 days of the delivery date. To help make your order right, we may require a photo(s) and/or for the original item to be returned when providing a resolution. If you are […]

Cancelling an Order You can request to cancel any order before it ships from My Orders. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are preparing for shipment. If you missed the window to cancel the order, you can always set up a return […]

Returns Eligibility: Items can be returned within 30 days of the purchase date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them. Non-Returnable Items: Certain items are non-returnable, including gift cards, personalized products, and opened hygiene items. Return Process Request a Return: […]