How do Afterpay and Klarna work?

Vitagrows has partnered with Afterpay and Klarna which are services that allow you to make purchases now and pay for them in four payments made every two weeks. All payments are interest-free* and there are no additional costs as long as you pay on time.

Am I eligible for Afterpay or Klarna?

To use Afterpay or Klarna, you must be at least 18 years old. Eligibility for each is also subject to your financial circumstances. But don’t worry – applying won’t affect your credit rating.

Will placing an order with Afterpay or Klarna affect my credit rating?

Using Afterpay or Klarna won’t affect your credit rating.

Can I pay before the due date?

You sure can! If you want to pay the outstanding balance of your Afterpay or Klarna purchase, simply log in to your Afterpay or Klarna account, go to the “Payments” section and you will see the option to pay off the full order amount. You can also use the Afterpay or Klarna apps to manage repayments and purchases.

What do I need to provide when I make a purchase?

You’ll need to provide the following: 1) Your mobile number, 2) email address 3) a valid debit/credit card. Afterpay and Klarna will send all correspondence via email, but they’ll need your phone number if they need to reach you immediately. Please make sure that you provide accurate information so you receive your payment schedule and any updated order information.

What happens to my payments if I return my purchase?

Start the return process as usual through Vitagrows. Once Vitagrows confirms that it has received your return, Afterpay or Klarna will take it from there and adjust your payments as needed. After Vitagrows has processed your return, Afterpay or Klarna will issue a refund and update your statement. If you made a full return, Afterpay or Klarna will refund any collected payments and cancel future scheduled payments. If you made a partial return, Afterpay or Klarna will send you an updated statement with an adjusted payment schedule.

Have Additional Questions?

Please visit Afterpay’s or Klarna’s websites to learn more.

*For Afterpay: You must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify. Late fees may apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Please visit https://www.afterpay.com/en-US/installment-agreement for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.

**For Klarna: See https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/sliceitinx for payment terms. A higher initial payment may be required for some consumers. CA resident loans made or arranged pursuant to a California Financing Law license.