Return Policy

Returns

• Eligibility: Items can be returned within 30 days of the purchase date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.
• Non-Returnable Items: Certain items are non-returnable, including gift cards, personalized products, and opened hygiene items.

Return Process

1. Request a Return: To initiate a return, please contact our customer service team at [email protected]. Include your order number and the reason for the return.
2. Shipping: You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
3. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item and ensure a replacement or refund is processed quickly.

Questions?

If you have any questions about our return policy, please reach out to our customer service team at [customer service email or phone number]. We’re here to help!